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Privacy Policy

This document was last updated on 1 January 2014.

Your privacy is taken seriously at Twosome. We will not give out personal information to any third parties whatsoever unless required to do so by law.

All information collected is used for our own purposes only and will not be disclosed to anyone outside our organization. This covers all personal information including your email addresses. We respect your privacy rights.

1. Use of Your Information

Twosome does not sell or rent your personal identification to third parties. We release account and other personal information only when we believe release is appropriate to: comply with law; enforce or apply our terms and conditions; or protect the rights, property, or safety of Twosome, our users, or others.

2. Email

It is the policy of Twosome to send our members email when using the app including new matches and new message notifications when the member has an active profile, plus occasional site updates, in addition to customary business communications (confirmation of registration, etc.). Further, it is our policy to immediately remove any member from any mailing lists upon the member's request.

3. Membership Registration

Our app’s registration form requires you to provide us contact information and may also require demographic information. We may use your contact information from the registration form to send you information about our company and our services. Your contact information is also used to contact you when necessary.

4. Updating Your Personal Information

Twosome provides you with ways in which you can alter your personal data, including changing your email address, password and profile information etc.

5. Control of Your Password

You are responsible for all actions taken with your Twosome membership, email address and password. Therefore we do not recommend that you disclose your Twosome password to any third parties. If you choose to share your email address and password or your information with third parties, you are responsible for all actions taken with this information and therefore you should review that third party's privacy policy.

6. The Security of Your Information

We work diligently to protect the security of your personal information. It is important for you to protect against unauthorized access to your password and to your computer by ensuring you log off when you have finished visiting Twosome using a shared computer.

7. Cookies

Cookies are small pieces of information that are stored in a browser-related file on your computer's hard drive when you use our app. We use cookies to improve the member experience. Cookies are widely used on many major apps and websites.

8. Other information We Collect

We use additional information to do internal research on our users' demographics, interests, and behavior to better understand and serve you and our community. This information may include the URL that you just came from (whether this URL is on our site or not), what browser you are using, and your IP address. Users who login have their IP addresses recorded. This information can be used to track users who abuse the Twosome system and will only be provided to legal authorities in cases of suspected fraud or other illegal behaviour. IP addresses can be used, in conjunction with an Internet Service Provider, to find the internet account of a user and, ultimately, further information to identify a user. This information will not be provided to other members or non-authorised parties.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on Twosome, we may collect such information into a file specific to you.

9. Membership Removal

If you wish to have your registration removed from our directory for any reason, simply send us an email requesting to be removed.

10. Public Information 

Twosome is designed to help you meet New Zealanders and as such you are encouraged to enter personal information about yourself into your profile. This information includes (but is not limited to) your first name, date of birth, gender, sexuality, occupation, profile photos etc. All information that you enter on your profile should be considered publicly accessible information that could be seen by any person who joins the Twosome website. Some Twosome members may also have the ability to see if you have viewed or “liked” their profile. 

11. Messages Between Members 

Twosome provides a messaging system that allows you to send private messages between yourself and other members of Twosome. Messages are kept private and are only accessible to yourself and your intended recipient. Twosome reserves the right under exceptional circumstances to read messages that you have sent other members if we have reason to believe that your messages are in breach of our Terms of Use or if we are requested to do so by relevant New Zealand authorities and required to do so by law.

12. Financial Information

Some parts of the Twosome app are only accessible to members who have a paid membership. Memberships can be paid using your credit card. Your credit card information is encrypted using SSL, and to further protect your financial information Twosome only stores partial credit card details. If you choose to make recurring credit card payments, your full credit card details are securely stored by the payment provider. (provide details).

13. Updates to Our Information Practices

From time to time, we make changes to our information practices or alter the functionality of our website. We always update this statement accordingly, so we encourage you to periodically review this page for the latest information on privacy practices at Twosome.

If you have any questions, please contact us.

Contact Us

  • Email Us

  • Office address:
    Twosome Ltd
    1 Rothwell Avenue
    Rosedale
    Auckland 0632
    New Zealand

    Postal address:
    Twosome Ltd
    PO Box 302488
    North Harbour
    Auckland 0751
    New Zealand

    Need more help?
    Write to help@twosome.co.nz and we'll get back to you within 1 business day.

    Company Number: 4785979
    IRD Number: 112-859-306
9c2636d8e9cfd8820e6c3681616884b7@twosomeapp.desk-mail.com
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